How, and when, should I book?
Please book as early as possible, either by printing off, completing and returning the entry form enclosing a cheque for the appropriate amount or your credit card details, or by emailing Peter Jordan/Dawn Mertens or telephoning them on 01296 317203/219. Please do not include credit card details in your email, as this is not secure. Payment will be taken at the time of booking and a booking is not confirmed until payment has been received.
What if I need to cancel or change a booking?
Numbers matter — if you are unable to attend a course for which you have registered, please advise the competitions department in advance rather than simply not turning up at the venue. Course tutors are booked directly in line with expected attendance. We are always sympathetic to a change in circumstances, but cancellations should be made at least two weeks prior to the course to avoid forfeiture of your entry fee.
What about concessionary rates?
See here for details of concessionary rates for EBU members
When will I hear about the arrangements for the day of the course?
You will receive detailed information on the course including a map and pre-course materials approximately ten days before the course is due to take place. On occasions, we may need to contact you via e-mail or telephone. Please take a moment to ensure that when you are booked on a course that your member’s details accessible via the EBU website are complete and up-to-date – otherwise we may not be able to get hold of you if there is a late change.
What do I need to bring to the course?
In addition to a pen, delegates should come to courses equipped with a copy of the Laws of Duplicate Bridge 2007 and the Handbook of EBU Permitted Understandings (Blue Book).
Will I get something to eat at the course?
Coffee and tea are provided but delegates should bring their own lunch. Any changes to this arrangement will be notified to you in the pre-course letter.
How long is the course and when does it start?
All courses commence at 10:30am and finish around 4:00pm unless you are otherwise advised in the pre-course letter
How do I contact the course tutor?
Information on how to contact the course tutor is included in the letter which you will receive before the course.
Contact details for most course tutors may also be found at http://www.ebu.co.uk/laws-and-ethics/td-list
Can I get hold of pre-course material early?
You may download the material here for the relevant module:
Essentials
Book Rulings
Judgement Rulings
Assessment
I can't get to the Assessment day; can I do the Assessment module online?
Under exceptional circumstances, such as when a member is based abroad, it may be possible for this module to be completed by mail.
When will I get the results of my Assessment Course and certificate?
Top line results of the course can be notified to you upon request shortly after the course tutor sends us the results. Production of certificates may take a while longer, but we endeavour to send them out within one month from the end of the course.
Can you organise a course at my club?
If your club would interested in hosting a suite of courses and there has been nothing in your area for the past 2 years, please in the first instance speak to your county secretary to assess the demand from other clubs in your area. Contact Richard Banbury at English Bridge Education & Development by email or on 01296 317218 for further details on setting up a course at your club.